Privacy Policy

Last updated: January 2026

This Privacy Policy describes how SpeedyTip Limited ("SpeedyTip", "we", "us", or "our") collects, uses, shares, and protects personal information when you access or use our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide directly to us when you create an account, use the Service, or communicate with us. This information may include, but is not limited to:

Account Information: Your name, email address, phone number, date of birth, postal address, username, password, and any other information you provide when creating or updating your account.
Identity Verification Information: Government-issued identification documents, photographs, biometric data (including facial recognition data), social security numbers, national insurance numbers, tax identification numbers, and other verification information required by us or our payment processors for identity verification and fraud prevention purposes.
Financial Information: Bank account details, sort codes, account numbers, IBAN, routing numbers, credit and debit card information, billing addresses, and other financial information necessary to process transactions and payouts.
Business Information: Company name, business registration number, VAT number, business address, business type, and other information about your business or organisation.
Communication Information: Information you provide when you contact us for support, submit feedback, respond to surveys, participate in promotions, or otherwise communicate with us, including the content of your messages and any attachments.
Profile Information: Profile photographs, avatars, biographical information, job titles, and any other information you choose to include in your public or private profile.
Transaction Information: Information about tips you send or receive, transaction amounts, timestamps, recipient information, sender information, and related transaction details.

1.2 Information We Collect Automatically

When you access or use the Service, we automatically collect certain information, including:

Device Information: Information about the device you use to access the Service, including hardware model, operating system and version, unique device identifiers (including IMEI, IDFA, IDFV, and similar identifiers), mobile network information, and browser type and version.
Log Information: Information about your use of the Service, including access times, pages viewed, features used, links clicked, IP address, referring URL, and other standard server log information.
Location Information: We may collect information about your location based on your IP address, GPS data (with your consent), Wi-Fi access points, cell tower triangulation, and other location technologies. We may use this information for fraud prevention, analytics, and to provide location-based features.
Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, local storage, and similar technologies to collect information about your browsing activities, remember your preferences, authenticate your identity, track your usage patterns, and deliver targeted advertising. For more information, see our Cookie Policy below.
Inferred Information: We may infer information about you based on your activities on the Service, including your preferences, interests, behaviour patterns, and demographic characteristics.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Identity Verification Services: Information from identity verification providers to verify your identity and prevent fraud.
Payment Processors: Information from our payment processors (including Stripe) about your transactions, account status, and verification status.
Business Partners: Information from our business partners, affiliates, and service providers.
Social Media Platforms: If you connect your account to a social media platform or log in using social media credentials, we may receive information from that platform in accordance with your privacy settings.
Public Sources: Information from publicly available sources, including public records, social media profiles, and other publicly accessible information.
Data Brokers: Information from data brokers and aggregators who collect information from various public and private sources.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1 Providing and Improving the Service

To create and manage your account
To process transactions and send tips
To facilitate payouts to your bank account
To provide customer support and respond to your inquiries
To personalise your experience on the Service
To develop, test, and improve the Service
To fix bugs and address technical issues
To develop new products, features, and services

2.2 Security and Fraud Prevention

To verify your identity and prevent fraud
To detect and prevent security incidents
To monitor for suspicious or unusual activity
To enforce our terms and policies
To protect the rights, property, and safety of SpeedyTip and others
To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements

2.3 Communications

To send you transactional communications (e.g., transaction confirmations, account alerts)
To send you promotional communications about our products, services, and offers (with your consent where required)
To send you surveys and request feedback
To respond to your communications

2.4 Analytics and Research

To analyse usage patterns and trends
To measure the effectiveness of our marketing campaigns
To conduct research and analysis
To generate aggregated, de-identified data for statistical purposes

2.5 Legal and Compliance

To comply with applicable laws, regulations, and legal processes
To respond to lawful requests from government authorities
To establish, exercise, or defend legal claims
To enforce our agreements and policies

2.6 Other Purposes

For any other purpose with your consent
For any other purpose that is compatible with the purposes described above
For any purpose required or permitted by applicable law

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processing and banking services (e.g., Stripe)
Identity verification services
Cloud hosting and infrastructure providers
Email and communication services
Analytics services
Customer support services
Marketing and advertising services
Security and fraud prevention services

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganisation, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information to:

Comply with legal obligations
Respond to subpoenas, court orders, or legal process
Cooperate with law enforcement investigations
Protect the rights, property, or safety of SpeedyTip, our users, or others
Detect, prevent, or address fraud, security, or technical issues

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

3.5 Aggregated and De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for any purpose.

3.6 Affiliates and Related Entities

We may share information with our affiliates, subsidiaries, parent companies, and other related entities for purposes consistent with this Privacy Policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and applicable legal requirements.

We may retain certain information indefinitely for legal, regulatory, fraud prevention, dispute resolution, enforcement of agreements, archival, backup, and business continuity purposes. Even after you delete your account, we may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure socket layer (SSL) technology
Firewalls and intrusion detection systems
Access controls and authentication mechanisms
Regular security assessments and audits
Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Kingdom, the European Economic Area, the United States, and other countries where we or our service providers operate. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal information outside of your country, we take steps to ensure that your information receives an adequate level of protection, including through the use of standard contractual clauses, adequacy decisions, or other appropriate safeguards.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access: The right to request access to your personal information and obtain a copy of the data we hold about you.
Rectification: The right to request correction of inaccurate or incomplete personal information.
Erasure: The right to request deletion of your personal information in certain circumstances.
Restriction: The right to request restriction of processing of your personal information.
Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: The right to object to processing of your personal information for certain purposes.
Withdrawal of Consent: The right to withdraw your consent at any time where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require you to verify your identity before processing your request. We reserve the right to refuse requests that are unreasonable, repetitive, impractical, or not required by law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you use the Service. Cookies are small data files that are placed on your device.

8.1 Types of Cookies We Use

Essential Cookies: Necessary for the Service to function properly.
Performance Cookies: Help us understand how visitors interact with the Service.
Functionality Cookies: Remember your preferences and settings.
Targeting Cookies: Used to deliver relevant advertisements and track campaign performance.

8.2 Managing Cookies

Most web browsers allow you to manage cookies through browser settings. You can typically set your browser to refuse cookies or delete cookies. However, if you disable cookies, some features of the Service may not function properly.

9. Third-Party Links

The Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us through the application or at:

SpeedyTip Limited
Email: ross@pistonlog.com

13. Additional Information for UK/EEA Residents

If you are located in the United Kingdom or European Economic Area, the following additional information applies:

Legal Basis for Processing: We process your personal information on the following legal bases: (a) performance of a contract with you; (b) compliance with legal obligations; (c) our legitimate interests; and (d) your consent.

Data Protection Rights: You have the rights described in Section 7 above. You also have the right to lodge a complaint with your local data protection authority.

Data Controller: SpeedyTip Limited is the data controller for your personal information.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect, use, and disclose
Request deletion of your personal information
Opt out of the sale of your personal information
Non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact us using the information above.